Accessibility Statement

Our Commitment to Accessibility

Salon K Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

Accessibility Features

Our website incorporates the following accessibility features:

• Semantic HTML: We use proper HTML elements to ensure screen readers can accurately interpret content structure.
• Alt Text: Images include descriptive alternative text to provide context for screen reader users.
• Keyboard Navigation: Our website can be navigated using a keyboard without requiring a mouse.
• Color Contrast: We maintain sufficient color contrast between text and background elements for readability.
• Form Labels: All form inputs have associated labels for clarity.
• Responsive Design: Our website adapts to different screen sizes and devices, including those used by people with disabilities.
• Focus Indicators: Interactive elements have visible focus states for keyboard users.
• Readable Fonts: We use legible font sizes and styles throughout the website.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

We regularly test our website with these technologies to ensure compatibility.

Known Accessibility Issues

We are aware that some areas of our website may not be fully accessible:

• Some third-party embedded content (like Google Maps) may not be fully accessible.
• Some PDF documents (if any) may not be fully accessible.

We are working to address these issues and improve accessibility across all areas of our website.

Accessibility for Physical Location

Our salon location at 18 Pleasant St, Concord, NH, 03301 is designed to be accessible to all customers:

• Wheelchair accessible entrance
• Accessible restroom facilities
• Handicapped parking available nearby
• Staff trained to assist customers with disabilities

If you require specific accommodations, please contact us in advance so we can ensure your visit is comfortable and enjoyable.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content and tools may not be fully accessible. This includes:

• Google Maps embed
• FormSubmit form processing

We encourage these third parties to provide accessible content and are available to help you access any information you need.

Technical Information

To ensure accessibility, our website is built with:

• Valid HTML5 markup
• CSS3 styling
• ARIA attributes where necessary
• Responsive web design techniques

Ongoing Efforts

We are committed to ongoing accessibility improvements:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Monitoring and addressing accessibility issues as they arise
• Staying informed about accessibility standards and guidelines

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint. We take all complaints seriously and will work to resolve them promptly.

Updates to This Statement

We review and update this accessibility statement periodically as we continue to improve our website's accessibility. The "Last updated" date at the top of this statement indicates when it was last revised.

Contact for Accessibility Issues

If you need assistance or have questions about accessibility, please contact us: